Policies

 

booking & cancellation policies

AGE REQUIREMENT

Must be 18 years of age or older to reserve a site or accommodation.

RATES + PAYMENTS

Rates are subject to change without notice.

Full payment is required at the time of booking and is payable by credit card. By providing a credit card number, you are giving authorization for us to bill your credit card for the full amount, including any costs accrued while at the property, and outstanding balances not paid at time of departure.

CANCELLATIONS + REFUND POLICY

Cancellations made:

  • prior to 3 days before the scheduled arrival date, not including day of arrival, are subject to a cancellation fee of $25.00.

  • within 3 days of scheduled arrival reservations are non-refundable.

  • on day of arrival are not eligible for a refund.

Monthly Reservations: Reservations cancelled between 15 days or more in advance of arrival will be refunded less a $200 cancellation fee. Reservations cancelled within 14 days of arrival will result in total forfeiture of deposit.

Modifications made (change of dates, accommodation type, site location, and duration of stay) may be subject to additional fees. Refunds are not provided for early departures or for inclement weather.

DAMAGES + FEES

If there is damage, missing or stolen items, or excessive cleaning required, the card on file will be charged accordingly.

LATE CHECK OUT

A late check-out may be available by request and is offered at $10 per hour. Please inquire with the Front Desk in advance. Must depart by 1 pm.

EARLY DEPARTURES

We do not provide refunds or credits for early departures.

RESERVATIONS:

RV Regulations: RV’s must be 20 years or newer, in excellent condition and RVIA certified. Each RV is subject to management approval. Please contact the resort directly if you have any questions. No more than one RV is allowed per site.

Occupancy: All RV rates include four (4) adults. Each additional person age 6 and older is subject to an additional fee of $5 per person.

Pets: Maximum of (3) well-behaved dogs allowed in RV sites. Sorry, no dog fencing or pet crates are allowed. Pet rules must be followed and apply to all pet types.

Sites: 1 RV per site.

CHECK IN: 1 pm

CHECK OUT: 11 am

RULES & REGULATIONS

Upon arrival you will receive a welcome booklet outlining all of the resort policies. You may also view them online here. Please be familiar with these once here and reach out to our team with any questions.

THE FINE PRINT

By placing a reservation, you agree to read and abide by all resort policies as they are presented herein and upon arrival to the resort.

There is a $5.00 non-refundable online booking fee per reservation

CONTACT

Please contact the resort with any questions regarding our reservation policy’s or with questions about your upcoming stay.

CALL US: 719-882-1569

EMAIL US: stay@salidarvresort.com